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Current Tenants

Manage your active tenants, their details, and day-to-day operations.

How can I search for a tenant name or number?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: To find the tenant you're looking for, simply enter the tenant name or number into the search box, and you'll quickly locate the tenant.

How can I view tenants with pending dues?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: A filter is available in the search box. Click on it.
Step 3: A pop up will appear, select the pending dues option.
Step 4: Click on apply.

How can I view tenants with no dues?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: A filter is available in the search box. Click on it.
Step 3: A pop up will appear, select the no dues option.
Step 4: Click on apply.

How can I view tenants under eviction?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: A filter is available in the search box. Click on it.
Step 3: A pop up will appear, select the under eviction option.
Step 4: Click on apply.

How can I view new bookings?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: A filter is available in the search box. Click on it.
Step 3: A pop up will appear, select the new bookings option.
Step 4: Click on apply.

How can I add a new tenant?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Click on add tenant option.
Step 3: Enter the tenant details including name, contact, room assignment.
Step 4: Upload required documents.
Step 5: Click on add tenant button.

How can I edit tenant personal details?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: Tenant profile will open.
Step 5: Click on the 'edit' button to enable the edit mode.
Step 6: Find the field details under the personal detail section.
Step 7: Enter the new details, click on save button.

How can I upload tenant documents?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: Tenant profile will open.
Step 5: In KYC section, click on the upload button.
Step 6: A pop up will appear with 2 option camera and gallery.
Step 7: If you want to upload a document by camera click on camera, click the picture and click on save button.
Step 8: If you want to upload a document by gallery click on gallery option, select the document.
Step 9: Click on upload.

How can I add tenant bank details?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: Tenant profile will open.
Step 5: Scroll down and click on the bank details option.
Step 6: Click on edit button.
Step 7: Enter the details, click on save button.

How can I view tenant payment history?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: Tenant profile will open.
Step 5: Scroll down to view the payment history section.

How can I send a message to a tenant?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the WhatsApp option on the tenant card.
Step 4: WhatsApp message screen will open.
Step 5: Type your message and click send.

How can I call a tenant?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click the 'Call' option on the tenant's card to initiate a call.

How can I share tenant details?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Swipe left on the tenant card.
Step 4: Click on the share option.
Step 5: Choose your preferred sharing method.

How can I move a tenant to another room?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: Look for room change or move tenant option.
Step 5: Select the new room from available options.
Step 6: Confirm the room change.

How can I extend a tenant's stay?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: Look for extend stay or renewal option.
Step 5: Set the new end date.
Step 6: Update any changed terms.
Step 7: Save the extension.

How can I mark a tenant for eviction?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Swipe left on the tenant card.
Step 4: Click on the eviction option.
Step 5: Provide reason for eviction.
Step 6: Set eviction notice period.
Step 7: Confirm eviction process.

How can I collect security deposit from a tenant?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: Look for security deposit section.
Step 5: Click collect deposit.
Step 6: Enter deposit amount and payment method.
Step 7: Confirm collection.

How can I generate tenant agreement?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: Look for agreement or contract option.
Step 5: Review and customize agreement terms.
Step 6: Generate and share agreement.

How can I view tenant complaints?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: Look for complaints or issues section.
Step 5: View all complaints raised by the tenant.

How can I update tenant rent amount?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: Click on edit button.
Step 5: Update the rent amount in tenant details.
Step 6: Save the changes.

How can I view tenant check-in details?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: View check-in date and details in tenant profile.

How can I add emergency contact for tenant?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: Click on edit button.
Step 5: Add emergency contact details.
Step 6: Save the information.

How can I view tenant occupancy history?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: Look for occupancy history or room history section.

How can I send rent reminder to tenant?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the remind option on tenant card.
Step 4: WhatsApp message screen will open with reminder template.
Step 5: Customize message if needed and send.

How can I mark tenant as VIP or priority?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: Look for priority or VIP marking option.
Step 5: Enable VIP status for special treatment.

How can I view tenant feedback and ratings?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: Look for feedback or rating section.
Step 5: View tenant's feedback about property and services.

How can I export tenant data?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Look for export or download option.
Step 3: Select tenants to export.
Step 4: Choose export format.
Step 5: Download tenant data file.

How can I bulk message multiple tenants?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Select multiple tenants using checkboxes.
Step 3: Look for bulk action or message all option.
Step 4: Compose your message.
Step 5: Send to all selected tenants.

How can I view tenant statistics and analytics?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Look for analytics or statistics option.
Step 3: View tenant demographics, occupancy rates, and other metrics.

How can I set tenant preferences and notes?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: Click on edit button.
Step 5: Add notes about tenant preferences, behavior, or special requirements.
Step 6: Save the notes.

How can I track tenant referrals?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: Look for referral section.
Step 5: Track tenants referred by this tenant and any referral rewards.

How can I manage tenant access cards or keys?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: Look for access management section.
Step 5: Track issued keys, access cards, or digital access codes.

How can I view tenant meal preferences?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: Look for food preferences or meal plan section.
Step 5: View and update tenant's dietary preferences and meal subscriptions.

How can I handle tenant disputes?​

Step 1: Click on the people icon located in the bottom navigation menu, click on the current option.
Step 2: Search for the tenant's name.
Step 3: Click on the tenant card.
Step 4: Look for disputes or issues section.
Step 5: Document dispute details and resolution steps.
Step 6: Track dispute status until resolved.